{"id":16692,"date":"2024-08-01T09:51:20","date_gmt":"2024-08-01T09:51:20","guid":{"rendered":"https:\/\/chandrahandicraft.com\/?page_id=16692"},"modified":"2024-08-09T10:38:50","modified_gmt":"2024-08-09T10:38:50","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/chandrahandicraft.com\/index.php\/cancellation-policy\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"\t\t
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Cancellation Policy<\/strong>
Effective Date: 02\/02\/2024<\/b><\/div>
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At Chandra Handicraft, we understand that sometimes plans change. If you need to cancel your order, please review our cancellation policy below to ensure a smooth process.
Order Cancellation<\/strong><\/div>
  • Cancellation Window<\/b>: You may cancel your order within 24 hours of placing it.<\/li>
  • How to Cancel<\/b>: To cancel your order, please contact us as soon as possible via:<\/li><\/ul>
    • Email<\/b>: support@chandrahandicraft.com<\/li>
    • Phone<\/b>: 9874965749<\/li><\/ul>
      Cancellation Process<\/strong><\/div>
      • Before Shipping<\/b>: If you cancel your order within 24 hours and before it has been shipped, you will receive a full refund.<\/li>
      • After 24 Hours<\/b>: If you request to cancel your order after 24 hours but before it has been shipped, we may issue a partial refund, minus a processing fee of 10%.<\/li>
      • After Shipping<\/b>: Once your order has been shipped, cancellation is no longer possible. Please refer to our Return Policy for information on returning items.<\/li><\/ul>
        Custom and Personalized Orders<\/strong><\/div>
        • Non-Cancellable<\/b>: Orders for customized or personalized items cannot be cancelled once the crafting process has begun. These items are tailored specifically for you and are non-refundable.<\/li><\/ul>
          Refund Process<\/strong><\/div>
          • Processing Time<\/b>: Refunds for cancelled orders will be processed within 10-15 business days.<\/li>
          • Notification<\/b>: You will be notified via email once your cancellation is confirmed and your refund has been processed.<\/li><\/ul>
            Changes to Orders<\/strong><\/div>
            • Modifications<\/b>: If you need to make changes to your order, such as updating the shipping address or changing the product, please contact us immediately. We will do our best to accommodate changes before the order is shipped.<\/li><\/ul>
              Contact Us<\/strong>
              If you have any questions or need assistance with cancelling your order, please contact us at:<\/div>
              • Email<\/b>: support@chandrahandicraft.com<\/li>
              • Phone<\/b>: 91+9874965749<\/li><\/ul>
                Co-Founder :- Chandrakant Thakur<\/div>
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                Thank you for shopping with Chandra Handicraft. We appreciate your understanding and are here to assist you with any concerns regarding your order.<\/div>
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                Cancellation PolicyEffective Date: 02\/02\/2024\u00a0At Chandra Handicraft, we understand that sometimes plans change. If you need to cancel your order, please<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/chandrahandicraft.com\/index.php\/wp-json\/wp\/v2\/pages\/16692"}],"collection":[{"href":"https:\/\/chandrahandicraft.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chandrahandicraft.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chandrahandicraft.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chandrahandicraft.com\/index.php\/wp-json\/wp\/v2\/comments?post=16692"}],"version-history":[{"count":22,"href":"https:\/\/chandrahandicraft.com\/index.php\/wp-json\/wp\/v2\/pages\/16692\/revisions"}],"predecessor-version":[{"id":16738,"href":"https:\/\/chandrahandicraft.com\/index.php\/wp-json\/wp\/v2\/pages\/16692\/revisions\/16738"}],"wp:attachment":[{"href":"https:\/\/chandrahandicraft.com\/index.php\/wp-json\/wp\/v2\/media?parent=16692"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}